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upgradeOver the last few months, 1st Ed Credit Union has been studying our current processes, internally and externally, our services, our products, and the new trends in technology, and we are pleased to announce that we upgraded to a new system on November 1, 2016.

Our data processing system affects all of the products and services you use as well as our internal processes. The new system allows for new enhancements that will not only benefit our members but allow us to better serve and understand the needs of our members. With this system, we can build upon many of the things you value most about your membership with the 1st Ed Credit Union.

We want you to know and understand that there will be changes, and that you will have a few additional steps during the conversion to reestablish your security with your online products. It’s our goal to keep you informed of the changes and aware of our progress as we move forward.

You will receive updates via:

  • E-mail Messages
  • Lobby Displays
  • Statement Inserts
  • Newsletter Articles

We are truly committed to helping you through this process and appreciate your patience and understanding as we go through this transition.

System Upgrade Updates:

  • You will need to delete our previous mobile app after Nov 1 and download our new mobile app from the Apple App Store and Google Play Store.
  • October monthly and credit card statements were printed and mailed to all members.
  • Your Online Banking login will change when services resume.
    • Click here for Step-by-Step Instructions to login to Online Banking For the First Time.
      • MoneySmart will not be available after our system upgrade.
      • Temporary Online Banking Login Information:
        • Your Login Id will be your Member Number
        • Your temporary Password will be the first 4 letters of your last name in lowercase + the last 4 digits of your Social Security Number
          • If your last name is less than 4 letters, enter your full last name + the last 4 digits of your SSN. As an example, if your last name is Zed, your temporary password would be: zed1234.
  • Your Member Number will not change.
  • All sub-account/suffix numbers will change.
    • Example: Your Primary Savings sub-account/suffix number is currently 99. After our system upgrade, your Primary Savings sub-account/suffix number will be 1.

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