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Finding fraud on your account can be scary, but there are ways to prevent your accounts from being hacked.

  • Keep Track Of Your Transactions
    • If you receive mail statements, review them as soon as you receive them
    • If you use online banking, you should check your accounts at least once a week
    • The sooner you find fraudulent activity the better
  • PIN
    • Make your PIN something you can easily remember, but hard for others to figure out
    • Do not write your PIN on your cards or a piece of paper in your wallet or purse
    • Keep your PIN to yourself, only share it with people that you can trust
  • Transactions
    • Do not sign a blank receipt
    • Cross out blank space on receipts so the final total cannot be altered
    • Check your receipt before you pay, or leave the merchant to check for discrepancies
  • Cards
    • Destroy expired cards, do not just throw them in the trash
    • Only carry the cards you use regularly
    • Keep card numbers, expiration dates, and contact information in a safe place in case your card is lost or stolen
  • Phone Calls
    • Unless you initiate the phone call, do not give out your account or card number over the phone
    • Document suspicious calls:
      • The phone number that called you,
      • The representative’s name & title, and
      • The name of the company.
    • Contact your financial institution immediately after a scam call to ensure your accounts have not been hacked


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